Official WhatsApp Business API at the Lowest Platform Cost
Connect your WhatsApp number directly with Meta. Pay Meta directly for conversations and pay only ₹0.01 per message when using BigWelt.
Pricing Plans
Choose the plan that fits your business. All plans include the official WhatsApp Business API and the unbeatable ₹0.01 per message platform fee.
Pay As You Go ⭐
For getting started with the official API.
Pay As You Go ⭐
For growing teams needing automation.
Pay As You Go ⭐
For large teams with advanced needs.
Meta Conversation Charges
Meta conversation charges are billed directly by Meta. BigWelt does not add any markup. You pay Meta directly for conversations, and we only charge ₹0.01 per outbound message when you use our platform features like Dashboard, Automation, API, or Campaigns.
Meta Conversation Charges
Meta bills you directly for WhatsApp conversations. BigWelt adds absolutely zero markup — you always pay Meta's standard rate.
Authentication
OTP & verification messages
Used for sending one-time passwords and account verification codes during login or transaction confirmations. Essential for secure customer onboarding and fraud prevention.
Utility
Order updates & confirmations
Covers transactional messages like order confirmations, shipping updates, payment receipts, and account notifications. Keeps customers informed throughout their purchase journey.
Marketing
Promotions & offers
Designed for promotional broadcasts, product launches, seasonal offers, and customer re-engagement campaigns. Requires approved message templates and opt-in consent from recipients.
Service
Customer support replies
Allows businesses to respond to customer-initiated inquiries within a 24-hour window. Ideal for support teams handling queries, complaints, and real-time assistance conversations.
Important Notice
Meta conversation charges are billed directly by Meta to your registered payment method. BigWelt does not add any markup, commission, or hidden fees on top of Meta's standard pricing. The rates displayed above are indicative for India and vary by country and currency. For the most accurate and up-to-date pricing, please refer to Meta's official WhatsApp Business API pricing documentation.
Cost Calculator
Estimate your monthly WhatsApp costs. See exactly what you'll pay Meta and BigWelt — transparent, no surprises.
Estimated Monthly Cost
Billed directly by Meta. India rates: Marketing ₹0.89, Utility ₹0.115 Auth ₹0.115 per conversation.
₹0.01 per outbound message × 50,000 messages. No markup, no hidden fees, no monthly commitment.
Meta charges + BigWelt platform fee. Average cost ₹0.43 per message.
You save up to 60% compared to other WhatsApp API providers
Advanced Features
Everything you need to build powerful WhatsApp experiences. Official API access, AI automation, and developer tools — all in one platform.
Embedded Signup
Create and verify your WhatsApp Business Account directly from the BigWelt platform. No need to navigate Meta Business Manager separately. The entire onboarding flow is embedded seamlessly, reducing setup time from days to minutes and ensuring full compliance with Meta's policies.
Green Tick Assistance
Get expert guidance to obtain the official WhatsApp Green Tick verification for your brand. Our team helps you prepare the necessary documentation, ensures your business profile meets Meta's display name guidelines, and increases approval chances significantly for enhanced customer trust.
Shared Team Inbox
Assign conversations to multiple agents, collaborate in real-time, and never miss a customer message. The shared inbox ensures every query is tracked, assigned, and resolved efficiently. Set role-based permissions so your team accesses only what they need while maintaining full conversation history.
Broadcast Campaigns
Send targeted broadcast messages to thousands of opted-in contacts using pre-approved WhatsApp message templates. Schedule campaigns, segment audiences based on behaviour and demographics, and track delivery rates, read receipts, and responses from a unified dashboard.
Drip Campaigns
Automate multi-step messaging sequences that nurture leads over time. Design drip workflows with conditional triggers, delays, and branching logic. Perfect for onboarding new customers, re-engaging dormant users, and driving conversions through personalised, timed WhatsApp interactions at scale.
Chatbot Builder
Build intelligent chatbots with a visual drag-and-drop builder. No coding required. Define conversation flows, set up keyword-based triggers, integrate with your CRM, and handle common queries automatically. Reduce response times while keeping conversations natural and engaging for your customers.
AI Chatbot
Deploy GPT-powered AI chatbots that understand context, intent, and natural language. Train your bot on your knowledge base, FAQs, and product catalog. It handles complex queries, provides personalised recommendations, and escalates to human agents seamlessly when needed for superior customer experience.
WhatsApp CRM
Manage all customer relationships directly from WhatsApp. Track contact profiles, conversation history, tags, notes, and deal stages. Integrate with your existing CRM tools via API or webhooks. Build detailed customer segments based on interaction data and automate personalised outreach at every stage of the funnel.
Auto Replies
Set up instant automated replies for common queries, outside business hours, and welcome messages. Configure keyword-based triggers, quick reply buttons, and interactive list messages. Keep customers engaged 24/7 without manual intervention while maintaining a personal touch in every response.
WhatsApp Forms
Collect structured data from customers using interactive WhatsApp forms. Capture lead information, feedback, survey responses, and registration details without leaving the chat. All form submissions are stored in your CRM automatically, enabling instant follow-ups and data-driven decision making.
Lead Capture
Turn every WhatsApp conversation into a lead generation opportunity. Use click-to-WhatsApp ads, website widgets, and QR codes to capture contacts. Automatically qualify leads using chatbot flows, assign scores, and route high-intent prospects to your sales team instantly for faster conversions.
Catalog Management
Showcase your products and services with a rich WhatsApp catalog directly in chats. Add images, prices, descriptions, and product codes. Customers can browse and select items without leaving WhatsApp, creating a seamless shopping experience that drives higher conversion rates and average order values.
Payment Links
Send secure payment links directly within WhatsApp conversations. Integrate with popular payment gateways to accept UPI, cards, and net banking. Track payment status in real-time, send automated payment reminders, and reconcile transactions without switching between multiple platforms or tools.
Multi-Agent Support
Scale your customer support with unlimited agents working simultaneously. Assign conversations manually or automatically based on agent availability, expertise, or workload. Supervisors get full visibility into team performance, conversation queues, and resolution times through comprehensive analytics dashboards.
Conversation Analytics
Get deep insights into every conversation with advanced analytics. Track response times, resolution rates, customer satisfaction scores, and agent performance. Monitor message volumes, peak hours, and conversation trends. Export custom reports and make data-driven decisions to optimise your WhatsApp operations continuously.
API Access
Integrate WhatsApp messaging directly into your applications with our comprehensive REST API. Send messages, manage contacts, and automate workflows programmatically. Full API documentation, sandbox environment, and rate limit monitoring ensure smooth integration and reliable message delivery at any scale.
Webhooks
Receive real-time event notifications via webhooks for message delivery status, incoming messages, and contact updates. Configure multiple webhook endpoints, set up retry policies, and monitor webhook logs. Build reactive, event-driven architectures that keep your systems in perfect sync with WhatsApp conversations.
Workflow Automation
Design complex automation workflows with a visual builder. Connect triggers, conditions, and actions to create sophisticated customer journeys. Automate lead routing, follow-up sequences, payment reminders, and support escalations. Save hours of manual work while delivering consistent, timely customer experiences at scale.
Team Permissions
Define granular role-based access controls for every team member. Assign specific permissions for viewing conversations, sending messages, accessing contacts, managing templates, and viewing analytics. Maintain security and compliance while enabling collaboration across departments, regions, and support tiers effectively.
Contact Segmentation
Create dynamic contact segments based on attributes, behaviour, and engagement. Segment by location, purchase history, conversation frequency, lead score, or custom tags. Use segments to personalise broadcasts, trigger automated workflows, and deliver the right message to the right audience at the perfect time.
Template Management
Create, submit, and manage WhatsApp message templates directly from the BigWelt dashboard. Track template approval status, version history, and usage analytics. Use dynamic variables for personalisation. Organise templates by category, language, and campaign to keep your messaging library structured and easily accessible.
Welcome Flows
Automatically greet new contacts with personalised welcome messages. Set up multi-step onboarding flows that introduce your brand, collect preferences, and guide users toward their first conversion. First impressions matter — make every new contact feel valued from the very first message they receive from your business.
Lead Qualification
Automate lead qualification with intelligent chatbot flows that ask qualifying questions, score responses, and route high-intent leads to your sales team instantly. Define custom qualification criteria, set lead scoring rules, and ensure your sales representatives spend time only on prospects most likely to convert into paying customers.
Appointment Booking
Let customers book appointments, demos, and consultations directly through WhatsApp. Integrate with your calendar to show real-time availability, send automated reminders, and handle rescheduling. Reduce no-shows with timely confirmations and follow-ups — all automated without any manual coordination effort.
Follow-up Sequences
Design automated follow-up sequences that nurture leads and re-engage customers over time. Set triggers based on user actions or inactions, define message intervals, and create branching paths. Whether it's post-purchase check-ins or abandoned cart reminders, keep your brand top-of-mind with timely, relevant messages.
Payment Reminders
Automate payment collection with scheduled reminders sent via WhatsApp. Send gentle nudges before due dates, payment links when invoices are overdue, and confirmation messages upon successful payment. Reduce collection cycles, improve cash flow, and maintain positive customer relationships with polite, automated follow-ups.
Order Updates
Keep customers informed with automated order status notifications. Send order confirmations, shipping updates, delivery estimates, and delivery confirmations automatically. Integrate with your e-commerce platform or ERP to trigger messages at every order milestone, reducing support tickets and building customer confidence.
Why Choose BigWelt
Enterprise-grade WhatsApp infrastructure trusted by thousands. Direct Meta billing, AI-powered automation, and the industry's lowest platform cost — all designed to scale with your business.
Direct Meta Billing
Meta bills you directly for all WhatsApp conversation charges. BigWelt never touches your Meta payments or adds hidden markups. You maintain full control and transparency over every conversation cost, with detailed billing directly from Meta's dashboard.
Lowest Platform Cost
Just ₹0.01 per outbound message sent through our dashboard, automation workflows, API, or campaign manager. No setup fees, no monthly commitments, no hidden charges. You only pay for what you use, making it the most cost-effective WhatsApp API platform in India.
Enterprise Infrastructure
Built on carrier-grade infrastructure with 99.99% guaranteed uptime. Our distributed architecture spans multiple availability zones, ensuring your WhatsApp operations never miss a message. Automatic failover and real-time monitoring keep your business connected around the clock.
Advanced Automation
Design sophisticated customer journeys with our visual workflow builder. Create welcome sequences, lead qualification funnels, appointment reminders, and payment follow-ups — all triggered by customer actions. Automate repetitive tasks and let your team focus on high-value conversations.
AI-Powered Platform
Leverage cutting-edge AI across your WhatsApp operations. Our AI Chatbot handles customer queries intelligently, AI Reply suggests context-aware responses, and the AI Workflow Builder creates automation flows from natural language descriptions. Smarter conversations, faster resolutions, happier customers.
Scale Without Limits
From your first 1,000 messages to over 100 million messages per month, BigWelt scales seamlessly with your growth. Our elastic infrastructure automatically adjusts capacity, dedicated enterprise instances ensure consistent performance, and our platform handles peak loads without degradation or throttling.
Launch Official WhatsApp API in Minutes
Connect your number, pay Meta directly, automate conversations, and scale your business. No setup fees. No hidden charges. Just pure enterprise messaging.
FAQ
Everything you need to know about billing, setup, and platform capabilities.
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Who bills for WhatsApp conversation charges?
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Do you add any markup on Meta pricing?
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Do I need a Facebook Business Manager account?
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Can I use my existing WhatsApp number?
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Do you provide API access for developers?
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Can I build AI chatbots on your platform?
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Can I send bulk campaigns through WhatsApp?
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Do you support multiple agents and a shared team inbox?
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Do you support webhooks for real-time event notifications?
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Can I migrate from another WhatsApp API provider to BigWelt?
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What is Embedded Signup and how does it work?
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Is there any setup fee or monthly commitment required?
