AI-Powered WhatsApp Automation
Turn WhatsApp Into Your
AI Sales Assistant.
Automatically answer customer questions, capture leads, qualify prospects, follow up and provide support — 24/7 through WhatsApp.
Official WhatsApp Business Platform • AI-Powered • CRM Connected
The Cost of Silence
Your Customers Are Already on WhatsApp.
Are You Ready to Respond?
Customers don't wait forever. They ask questions, request prices, enquire about products and availability, book appointments and ask for support. And when nobody responds quickly, they simply move on to the next business on their list.
Without Instant Response
The Journey You Never See
Customer Enquiry
A customer sends a message asking about pricing, availability or a product.
No Response
The message sits in an inbox while your team is busy with something else.
Customer Waits
Minutes turn into hours. The customer starts looking for another option.
Customer Moves to Competitor
The opportunity is lost — and you may never know it existed.
Every unanswered message is a revenue opportunity quietly walking out the door.
The difference isn't luck. It's response speed.
BigWelt WhatsApp AI makes sure every customer hears back — instantly, accurately and around the clock.
The Automation Pipeline
From WhatsApp Message to Customer.
Automatically.
One inbound message moves through five connected stages without anyone lifting a finger. Each node hands off cleanly to the next, so nothing gets lost between enquiry and sale.
STEP 01
Customer Messages You
A customer starts a conversation on WhatsApp with a question, price request or product enquiry.
STEP 02
AI Responds
BigWelt AI understands the message and replies instantly using your business information.
STEP 03
AI Qualifies
AI asks relevant questions and identifies what the customer actually needs before passing it on.
STEP 04
CRM Updates
Lead details and conversation history are organized automatically inside your CRM.
STEP 05
Sales Team Takes Over
When human help is needed, the qualified conversation is handed to your team seamlessly.
Every stage runs on autopilot — you only step in when it matters.
AI Knowledge Base
Train Your AI.
It Answers Like Your Best Team Member.
Feed your business information once — products, pricing, policies, FAQs and hours. BigWelt AI reads it, understands it, and replies to customers with accurate answers that sound natural, not scripted.
KNOWLEDGE SOURCE
BigWelt Business Profile
Update any entry and the AI re-learns instantly — no retraining, no coding.
Automatic Lead Capture
Every Conversation
Becomes a Structured Lead.
As customers chat, BigWelt AI quietly extracts the details that matter — name, budget and buying intent — and writes them straight into your CRM. No copy-paste. No missed follow-ups. Just clean, usable lead data.
WHATSAPP CHAT
Live Customer Conversation
Hi, I'm looking for a website for my real estate business. Budget is around Rs. 40,000.
10:42 AM
Great! I can help with that. Do you need lead management and WhatsApp automation too?
10:42 AM
Yes, both. My name is Rahul, based in Bengaluru.
10:43 AM
AI is extracting lead details in real time.
Auto Extract
AI parses the chat & maps fields
CRM RECORD
New Lead Created
Auto-assigned to Sales Team • Follow-up scheduled
Fields Captured Automatically
Name
Pulled from the first reply.
Phone
Captured from WhatsApp number.
Budget
Detected from natural language.
Intent
Matched to your products or services.
Stop losing leads inside chat threads. Let BigWelt AI turn every WhatsApp conversation into a tracked, actionable opportunity.
Smart Qualification
Let AI Find the Customers
Who Are Ready to Buy.
BigWelt AI asks the right questions, listens to the answers and tags each conversation by intent. Your team opens their day to a prioritized list instead of a wall of unread chats — helping them spot higher-intent conversations faster.
WHATSAPP · AI QUALIFYING
Live Conversation
CUSTOMER
I need a website for my business.
BIGWELT AI
Great. What type of business do you run?
CUSTOMER
Real estate.
BIGWELT AI
How many properties do you currently manage?
CUSTOMER
Around 50.
BIGWELT AI
Would you like a website, lead management and WhatsApp automation?
MINI CRM VIEW
Qualified Lead Record
PIPELINE STAGE
Tags help your team identify higher-intent conversations — final judgement always stays with your salesperson.
Contextual Questions
BigWelt AI asks follow-up questions based on what the customer said — not a rigid script. It learns the type of business, scale and requirement before deciding where the conversation goes next.
Intent Tagging
As the chat progresses, the lead is labelled Hot, Warm or New. Your team can filter the pipeline and focus first on the conversations that show the strongest signals of buying interest.
Instant Handover
The moment a lead is tagged Hot, your salesperson can be notified inside the CRM and jump straight into the conversation — with full chat history, answers and notes already attached.
See how BigWelt AI qualifies leads on WhatsApp for a business like yours.
Always-On Support
Answer Customers 24/7.
Without Making Them Wait.
Prices, hours, delivery, appointments — the same questions arrive every day. BigWelt AI replies instantly with accurate answers from your business information, so your team can focus on conversations that genuinely need a human touch.
WHATSAPP · AI ASSISTANT
Live Conversation
CUSTOMER
“What are your prices for the Premium plan?”
BIGWELT AI
The Premium plan starts at Rs. 2,999/month and includes WhatsApp automation, CRM sync and priority support. Would you like me to send the full breakdown?
CUSTOMER
“Do you provide home delivery?”
BIGWELT AI
Yes — we deliver across selected areas. May I know your location so I can confirm availability for you?
Near-Zero Wait
Common enquiries get an instant reply any hour of the day — no more customers hanging on or drifting off mid-question.
Freed-Up Team
Repetitive questions are handled by AI, so your people spend their time on high-value deals and complex support instead of typing the same answer again.
HANDLED INSTANTLY
Pricing • Business hours • Delivery • Appointments • Payment methods • FAQs
Everyday Questions, Instant Answers
Pricing
“How much does it cost?” — AI shares your current plans and packages accurately, straight from your configured catalog.
AI: Plans start at Rs. 499/month. Want details?
Business Hours
“When are you open?” — Even outside working hours, customers get the timing they need without waiting for morning.
AI: We're open Mon–Sat, 10am–7pm.
Delivery
“Can you ship to my area?” — AI confirms serviceable locations and next steps, then captures the enquiry as a lead.
AI: Yes, we deliver here. Share your pincode?
Let AI Handle the Repetitive Questions
Give your customers instant answers around the clock while your team focuses on the conversations that need a human.
Start Now See WhatsApp AI in ActionFollow-Up Automation
Never Lose a Lead.
Interested Customers Come Back.
Most enquiries do not close on the first message. BigWelt AI keeps the conversation alive with structured, policy-compliant follow-ups — so the customer who went quiet yesterday becomes the sale you close today.
STEP 01
Customer Enquiry
STEP 02
AI Conversation
STEP 03
No Purchase Yet
STEP 04
Follow-Up Sent
STEP 05
Customer Returns
OUTCOME
Sale Closed
FOLLOW-UP TEMPLATES
Compliant Message Library
EXAMPLE 01 — CART RECOVERY
“Would you like me to help you complete your order?”
EXAMPLE 02 — PLAN RE-ENGAGEMENT
“You were interested in our Premium Plan. Would you like more information?”
EXAMPLE 03 — DEMO BOOKING
“Would you like to schedule a demo with our team?”
All outbound WhatsApp messaging follows applicable WhatsApp Business Platform policies — including opt-in and approved template requirements where applicable. BigWelt does not promise unrestricted bulk messaging.
WHY IT WORKS
Quiet Leads Are Not Lost Leads.
A customer who stops replying is usually busy — not gone. A timed, relevant nudge reopens the conversation while your brand is still top of mind.
Timed, Not Spammy
Follow-ups are scheduled from your workflow rules — not blasted at random.
Context Preserved
AI recalls what the customer asked earlier and continues from there naturally.
Human When Needed
If the customer wants a person, the thread is handed straight to your sales team.
Turn Quiet Enquiries Into Closed Deals.
Set up your first compliant follow-up workflow in minutes — no setup fee, Start Now.
AI vs Manual Sales
Give Your Sales Team an AI Assistant.
Spend Time Closing, Not Chasing.
AI handles the repetitive conversations — answering, asking, capturing, updating — so your sales team can focus on the qualified opportunities that actually need a human. Here is exactly what changes.
THE OLD WAY
Without AI
A lead arrives on WhatsApp, but nobody notices it for hours.
The salesperson opens the chat and scrolls back to read the whole conversation.
They type out the same basic questions they asked the last ten leads.
Lead details are copied into the CRM by hand — or forgotten entirely.
Follow-up happens "later" — and the customer has already moved on.
Slow, manual, error-prone — and every missed reply is a missed sale.
THE BIGWELT WAY
With BigWelt AI
A lead arrives — AI responds instantly, day or night.
AI asks the right qualifying questions based on your business information.
Lead information is captured and structured automatically.
Your CRM is updated in real time — no manual copy-paste.
Your salesperson receives a qualified conversation, ready to close.
Fast, organized, consistent — every enquiry answered and tracked.
Instant First Response
AI replies the moment a message lands — no waiting for someone to pick up the chat.
Zero Manual Data Entry
Lead details flow straight into your CRM, so nothing is lost between chat and pipeline.
Team on High-Value Work
Your sales team spends its time on qualified conversations that need a human touch.
AI + Human Workflow
AI When You Need It.
Humans When They Matter.
AI should not replace your team in every conversation. It should know exactly when to step aside — and hand the full conversation history to a human agent, without the customer ever repeating themselves.
INTERVENTION TRIGGERS
When AI Calls a Human
You define the rules. BigWelt AI watches every conversation and escalates the moment a trigger fires — so nothing sensitive is ever handled by automation alone.
Complex sales discussion
Multi-part requirements, negotiations or custom scoping that need a real person.
Complaint or escalation
Any unhappy-customer signal is routed straight to your team, never left to the bot.
Special pricing request
Discounts, bulk orders and custom quotes are handed over with full context attached.
Technical issue
Troubleshooting beyond the knowledge base goes to the right specialist automatically.
High-value customer
Priority accounts can be flagged so your best reps are notified first.
Customer asks for a human
One word from the customer and the conversation is transferred instantly.
THE HANDOVER
Context Travels With the Chat
When a trigger fires, the agent does not start from scratch. The complete conversation — messages, answers, captured fields and CRM record — moves across in one step.
BigWelt AI
Handling the conversation live
TRIGGER FIRES
PASSED TO AGENT
Human Agent
Continues without missing a beat
The customer never repeats their question. Your agent picks up with full context and closes the conversation.
Set the Rules. Keep the Human Touch.
Configure exactly which conversations BigWelt AI handles and which ones go straight to your team — with every detail carried across.
WhatsApp + CRM
Every Conversation Connected
to Your CRM.
Your customer conversations become structured business information instead of disappearing inside a chat inbox. Each chat is matched to a contact, tagged with a pipeline stage, and routed to the right salesperson.
WHATSAPP → AI → CRM → SALES PIPELINE
Structured Data, Not Lost Chats
Every WhatsApp enquiry becomes a contact with a name, phone number, product interest and pipeline stage. Nothing stays buried inside a chat inbox where it is hard to find later.
Ownership on Every Lead
Assign conversations to the right salesperson so two people never chase the same customer. Your team sees who is handling what, and follow-ups stop falling through the cracks.
A Pipeline You Can Actually See
Track how many conversations sit at New, Contacted, Qualified or Won. Your team can spot where leads slow down and act on it instead of guessing what is working.
Stop letting conversations disappear. Connect WhatsApp AI to your CRM and give every enquiry a clear next step.
AI WhatsApp Flow Builder
Build Your Own WhatsApp
AI Workflows.
Map out custom logic for pricing enquiries, bookings and support tickets. Drag nodes onto the canvas, connect them, and let your AI assistant follow the exact path your business needs — no developer required.
Start with a ready-made template or design your own flow from scratch.
Industry Solutions
Industry Solutions,
Built Into WhatsApp AI.
Every industry asks different questions. BigWelt WhatsApp AI arrives pre-trained on the conversations that matter most in your vertical — so enquiries get handled properly from day one.
Healthcare & Clinics
Patients get appointment requests, clinic timings and basic FAQs answered without waiting on hold. Reminders go out automatically so fewer slots go empty.
Appointment requests
Clinic information & timings
Visit reminders
E-commerce
Shoppers ask about sizing, stock and delivery before they buy. AI answers product questions, supports order tracking and recommends alternatives inside the same chat.
Product & stock questions
Order assistance
Product recommendations
Not sure which flow fits your industry? We will map it with you on the first call.
Business Impact
What Changes When Your Business
Uses WhatsApp AI.
These are the outcomes business owners notice first — faster replies, cleaner pipelines, and a team that finally has room to focus on real conversations. Estimates are directional and depend on your configuration.
More Time for Sales
With routine questions off their plate, salespeople can focus on the higher-intent conversations that actually need a human voice. Qualification and context arrive with the chat, so nobody starts from zero.
Better Follow-Up
Structured workflows keep interested customers warm with timely, relevant nudges instead of hoping someone remembers to circle back. Follow-ups respect opt-in and approved template requirements where applicable.
Plans & Answers
Simple Plans.
Straight Answers.
Pick the plan that matches your business today — upgrade any time as your WhatsApp conversations grow. Below, we also answer the questions business owners ask us first.
Starter
Business Website
Rs. 499 /month
A clean, fast business website to establish your online presence and start capturing enquiries from WhatsApp and search.
- Responsive business website
- WhatsApp click-to-chat
- Enquiry form + email alerts
- Basic SEO setup
Scale
Store + Mobile App
Rs. 2,999 /month
Your store plus a branded mobile app, with advanced WhatsApp AI automation and CRM workflows for growing teams.
- Everything in Growth
- Branded mobile app
- Advanced AI workflows
- Human handoff + routing
- Priority support
WhatsApp AI and business automation capabilities are available according to your selected plan and configuration. No setup fee, and every plan starts with a 499.
Frequently Asked
Security, Compliance & Setup — Answered.
The questions business owners ask before connecting WhatsApp AI to their sales process.
Is this connected to the official WhatsApp Business Platform?
Yes. BigWelt WhatsApp AI is built on the official WhatsApp Business Platform, so your business messaging follows the same infrastructure and policies used by verified businesses worldwide.
How is my business and customer data managed?
Customer conversations and lead data are stored in your connected CRM under your account. Access controls let you decide which team members can view conversations, leads and follow-ups.
What are WhatsApp messaging policies and template requirements?
Outbound messages must follow WhatsApp Business Platform policies, including customer opt-in and approved message templates where applicable. BigWelt helps you stay compliant — unrestricted bulk messaging is not supported.
How long does setup take?
Setup is guided by our team. We connect your WhatsApp Business number, load your business information, products, FAQs and workflows, then hand over a working AI assistant ready for live conversations.
Can a human take over a conversation?
Yes. Human handoff is built in. When a customer needs a real person — complex pricing, a complaint or a high-value enquiry — the conversation can be routed to your team with full context.
Is there a free trial and setup fee?
No.
Start Growing
Your Customers Are Waiting.
Don't Keep Them Waiting.
Give them a faster, smarter way to connect with your business — powered by BigWelt AI. Capture leads, qualify customers, follow up and support them around the clock, right where they already chat.
Start Now See WhatsApp AI in Action
Start Now • No Setup Fee
Build
Set up your WhatsApp AI assistant with your products, services, FAQs and business information in minutes.
Automate
Let AI respond, qualify leads, update your CRM and follow up — while your team stays focused on closing.
Sell
Turn every conversation into a structured opportunity and grow revenue with a system that never sleeps.